All EMBARK buses and ferries meet Americans with Disabilities Act (ADA) requirements, offering wheelchair lifts and other features to accommodate riders with disabilities.
Senior adults and people with disabilities readily use EMBARK to get around. Travel training is available, and we offer special services for those who can't use regular bus service.
It is EMBARK's policy to ensure that communications with participants and members of the public with disabilities are as effective as communications with others.
EMBARK will give primary consideration to the choice of auxiliary aid or service requested by the individual with a disability.
*If you utilize a teletypewriter (TTY) or computer equipment with TTY capabilities to place phone calls, you may now dial 711 to reach Relay Oklahoma for free communication assistance with EMBARK. Simply give the Relay Oklahoma operator the EMBARK Customer Relations number (405) 235-7433 or the EMBARK Plus Paratransit Scheduling number (405) 297-3808. The Relay Oklahoma operator will provide communication assistance to you on your TTY device while speaking with EMBARK staff.
Reasonable Modification Policy
EMBARK is committed to making reasonable modifications to its policies, practices and procedures to ensure EMBARK services are accessible to everyone. Requests for modifications can be made by calling (405) 297-3705 or by email.
Reduced Fare Benefits
Discounted fares on local bus routes and ferry service are available to those who qualify. Children six and under may ride free. With an EMBARK Reduced Fare ID Card, customers will receive a 50% discount off of single trip fares and passes. Passengers riding with a discounted pass or fare must be able to present proof of eligibility every time they ride.
PLUS Paratransit Service
EMBARK Plus Paratransit provides lift-equipped public transportation to eligible individuals within the Oklahoma City limits who are not functionally able to ride our fixed-route bus service due to a disabling condition.
Your service animal is welcome on EMBARK. No permit is required, but you may be asked to confirm that your animal is a service animal. You are responsible for the care and supervision of your animal while on board.
If you are planning on bringing your service animal on a bus or ferry, please follow these guidelines:
If you have any questions about bringing your service animal on EMBARK, please call us at 405-235-RIDE (7433) or leave a comment in the Service Center.